Terms of service

Welcome to Totem Spirit Creations. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you don’t agree, please do not use our Services.

1. Acceptance of Terms

By creating an account, placing an order, or otherwise using our Services, you agree to these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access the Services.

2. Changes to Terms

We may update these Terms at any time. When we do, we’ll revise the “Last updated” date above. Continued use of our Services after changes are posted constitutes acceptance of the new Terms.

3. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By agreeing to these Terms, you represent and warrant that you meet these requirements.

4. Account Registration

Account Information: If you register for an account, you must provide accurate and complete information.
Security: You are responsible for safeguarding your password and for all activity under your account. Notify us immediately of any unauthorized use.

5. Purchases & Payment

Order Acceptance: All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order.
Pricing: Prices are listed in U.S. dollars and do not include applicable taxes, duties, or shipping fees (unless otherwise stated).
Payment Methods: We accept major credit cards and PayPal. Payment will be charged at time of purchase.

6. Shipping & Delivery

Processing Time: Most orders ship within 3–5 business days.
Shipping Rates: Calculated at checkout based on weight, destination, and shipping method.
Risk of Loss: Title and risk pass to you upon our delivery to the carrier.

7. Returns, Refunds & Cancellations

For our full Refund Policy, please see Refund Policy.

Order Cancellations: You may cancel an order within 24 hours of placement by contacting support@totemspiritcreations.com. After that, it will be processed per our Refund Policy.

8. Intellectual Property

Our Rights: All content, designs, graphics, logos, and trademarks on the Services are owned by or licensed to Totem Spirit Creations.
Your Rights: You may view and download materials for personal, non-commercial use only. Any other use requires our prior written consent.

9. Prohibited Conduct

When using our Services, you agree not to:

Violate any laws or regulations
Infringe our or any third party’s rights
Transmit harmful or malicious code
Interfere with the security or performance of our Services
Use automated means (bots, scrapers) without permission

10. Disclaimers

No Warranty: Our Services (and all content) are provided “as is” and “as available” without warranties of any kind.
No Guarantee: We do not guarantee that our Services will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, Totem Spirit Creations and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, special, incidental, or consequential damages arising out of or related to your use of the Services.

12. Indemnification

You agree to defend, indemnify, and hold harmless Totem Spirit Creations and its affiliates from any claims, liabilities, damages, losses, and expenses arising out of your breach of these Terms or your violation of any law or the rights of a third party.

13. Governing Law & Dispute Resolution

These Terms and any disputes arising out of or relating to them will be governed by the laws of [Your State/Country] without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located in [Your Location].

14. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect.